Chat Assistants: ChatGPT, Gemini, Claude, Meta AI — 2026-10-29
ChatGPT experienced significant service disruptions on October 28, 2026, adding to a week of reported instability for OpenAI's platform. Meanwhile, new data indicates that while ChatGPT remains the leader in weekly active users, its market share is fragmenting as Gemini and Claude gain ground, with privacy concerns and pricing tiers becoming key differentiators for consumers.
Chat Assistants: ChatGPT, Gemini, Claude, Meta AI — 2026-10-29
Top developments
ChatGPT Outage and Service Instability
On October 28, 2026, users reported widespread failures with ChatGPT, including slow responses and failed logins. This incident follows a string of recent disruptions affecting OpenAI services, including Codex and developer tools, over the past week. The instability comes as OpenAI faces increasing pressure from competitors offering more reliable uptime and competitive pricing.
Privacy Retention Policies Diverge
A new comparison of privacy defaults reveals stark differences in data retention policies among major assistants. Copilot, ChatGPT, Claude, and Gemini vary significantly in how long they retain user data, with ranges from 30 days to 5 years depending on the service and user settings. Experts advise users to actively change these default settings to minimize data exposure.

No Sign-Up Access Expanded
In a test conducted on October 27, 2026, ChatGPT, Gemini, and Perplexity were found to answer queries without requiring user sign-up. This trend of "logged-out" access is becoming a key feature for casual users, though it often comes with stricter usage limits compared to paid accounts.

Local view
Spanish-Language Media Focus on Privacy and Pricing
Spanish-language outlets are highlighting the risks of sharing sensitive information, such as contracts and banking details, with chat assistants. Reports from Portafolio and Infobae emphasize that even if history is deleted, data retention policies vary, urging caution. Additionally, WWWhatsnew notes that the entry-level paid tier for Google AI Plus starts at 4.99 euros per month, while Claude Pro lacks a cheaper plan, starting at 20 dollars.
AI Adoption in Argentine Cyber Monday
Ámbito reports that one in four Argentines used AI to scout offers during Cyber Monday 2026. Notably, 85% of these users accepted AI suggestions to close a purchase, indicating a high level of trust in AI-driven shopping recommendations.
Context & numbers
Market Share and User Growth
While ChatGPT leads with approximately 1.2 billion weekly active users, its share of unique AI assistant users fell below 50% for the first time in March 2026, as Gemini and Claude grew. Google's Gemini app passed 1 billion monthly active users in August 2026, and Microsoft Copilot reached about 218 million active users.
Pricing Tiers
As of October 2026, API pricing varies significantly. OpenAI’s GPT-6 Astra costs $10 per million input tokens, while GPT-6 Luna costs $0.10. Anthropic’s Claude Sonnet 5.5 is priced at $2/$10 per million tokens, and Haiku 5.5 at $0.10/$0.50. Consumer plans range from 4.99 euros for Google AI Plus to 20 dollars for Claude Pro.
On the radar
- Gemini Error Codes: Users are reporting new error codes 1099, 1076, and 13 in Gemini, with community guides emerging to troubleshoot whether the issue is user-side or Google-side.
- Claude Outage Preparation: With Claude.ai experiencing recent downtime, businesses are increasingly looking at multi-LLM redundancy solutions to maintain operations during provider failures.
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